Terms, Delivery & Privacy
Terms
All our Prices are inclusive of VAT. All prices are for collection from our studio in Dorset. Free local delivery of some items
See the lists below for more delivery costs
Payment should be made by transfer prior to collection of goods…contact us for bank details.
All our work is original and has been designed and made by Attic Gallery Furniture. It is all hand made using real wood and may display some impurities or inconsistencies in the grains so please ensure that you have fully inspected the work before purchase to ensure complete satisfaction; please also note our care instructions. Our content is protected by copyright laws. Our content cannot be used for commercial purposes by others. Should you wish to report copyright infringement, please contact us.
Returns policy – Our items cannot be returned, but Under the consumer contract regulations it is your right to cancel your order up to 14 days from the day you order or receive your goods.
You should notify us of your wish to cancel the order by emailing us, and then you have a further 14 days from that date you notify us to return the item to us; subject to a condition report on receipt of returned goods a refund will be issued.
Unfortunately some items cannot be returned at all: Made to order products &, bespoke products which are made as per specific requirements
Guide to Delivery Charges for smaller & Larger Items:
Packing and delivery charges to be arranged per item
Using Transplus (they have companies that collect/deliver throughout the UK mainland) Parcels up to 30Kg, up to 2m in length: £20+ Vat
Parcels bigger than this will be on their pallet service either next day or economy - 48 hours, full track and trace. up to 1000Kg, rates on request
DPD Rates as of March 1st 2022 - Goods up to 20kg Length 100 x 50 x 50 cm throughout England and mainland Scotland [Surcharges: oversize or overwieght, or if it cannot be delivered £19.00]
Delivered to collection point by Attic Gallery and collected from collection point by customer, next day £2.99
Up to 20KG drop off at nearest DPD collection point, delivered to customer’s door: £9.47 inc vat
Door to Door next day by close of business £17.39 inc Vat
Door to door next day by 12.00 - £22.79
Door to door next day 10.30 £26.99
Maximum weight: 30 KG Maximum length: 100 CM Maximum dimensions: Length 100CM x Height 60CM x width (depth)70CM (230CM girth)
Pickup point £6.50 Next Day/2 day £7.70
Privacy:
We are governed by EU/UK Privacy LAWS (GDPR 2018)
Any information such as emails that clients have given us is held securely and deleted on a regular basis. We will not send marketing emails without your consent. Your information will not be shared with third parties - inside or outside the Uk/EU/Switzerland.
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